Visit Max Factor’s website. At the bottom of the page, there should be a link that says Contact Us. Click on that link to be taken to their contact page, and see the different ways that you can reach out to Max Factor, including finding out their telephone number. Pick your country. On the Contact Us page, there will be a drop down menu of various countries to choose. Choose the country that you are from, or currently in, and the contact information will change to adjust to where you are.[1] X Research source For example, the contact number for those in Sweden is different from the contact number for those in England. Call Max Factor. When you have your country picked out, notice the contact number provided by Max Factor. For example, the number for customers calling from the United States is 1-800-526-8787. Max Factor is available to take calls between the hours of 9 a.m. and 6 p.m EST Monday through Friday. Your call will be directed to Max Factor’s customer service department, and you will be connected with a live representative. Visit Max Factor’s website. At the bottom of the page, there should be a link that says Contact Us. Click on that link to see the various ways

that you can contact Max Factor, including emailing them. Click on “Email Us.” By clicking on the “Email Us” tab, you will be redirected to a page that asks you to fill out some personal information like your name, email, phone number, and reason for contacting Max Factor. Max Factor states that they try to respond to emails within 48 hours, but sometimes it could take longer due to spam filters in their emailing system.[2] X Research source For example, the reason you’re writing to Max Factor could be to review a product, ask a question, or inquire about coupons and promotions. In order to organize responses from customers, the reason your writing probably helps sort out their incoming contact requests. Fill out the email information. Fill in the boxes with information that Max Factor is looking for. There is an option to check if you are emailing about a specific product, or if you just want to contact Max Factor about something in general. There is also a section where you can write your questions and concerns, and an option to send an attachment.[3] X Research source Sending an attachment would be useful in situations where a product has been faulty right out of the

box, and a customer is looking for a refund or explanation. The attachments can be sent as file with .DOCX, .PDF, .JPG, .JPEG, or .PNG extensions.[4] X Research source Submit your email. Upon finishing the form, you will have to check a box that says that you agree the P&G’s Global Consumer Privacy Policy. Be sure to read this section thoroughly before pressing send on your email. If you don’t hear back from Max Factor within 2 to 3 days after contacting them, Max Factor asks that you follow up with a phone call.[5] X Research source Go to Max Factor’s official Twitter profile. You can find the link to their Twitter page by going to their Contact Us page on their main website and clicking the Twitter link, or by searching for them on Twitter.[6] X Research source Sign into Twitter. If you’re not already signed into Twitter, click on “Log In” at the upper right corner of Twitter’s site, and log in using your Twitter credentials. Click on “Tweet to Max Factor UK.” A page will open that will allow you to begin typing your message to Max Factor.[7] X Research source Type your message and click “Tweet.” Write your question, concern, compliment, or review in the

message box, and send your message. Your tweet will be sent directly to Max Factor’s Twitter account. Go to Max Factor’s official Facebook profile. You can find their Facebook page by going to their Contact Us page on their main website and clicking the Facebook link, or searching for them on Facebook.[8] X Research source Sign in to Facebook. If you’re not already signed into Facebook, click on “Log In” at the upper right corner of Facebook’s site, and log in using your Facebook credentials. Send Max Factor a message. Compose your message to Max Factor by writing on their Facebook wall. Writing on Max Factor’s wall will make your post open to the public. When you are finished posting your message to Max Factor, click “Post”. Visit Max Factor’s website. At the bottom of the page, there should be a link that says Contact Us. Click on that link to be taken to the contact page, and see the different ways that you can reach out to Max Factor, including using their help center. Enter a topic you’re curious about. If you have a question about a particular product, makeup tool, or general makeup question, enter the topic phrase into the help center text box. For

example, if you had a question about mascara, you would type, “mascara” into the text box, and you would receive search topics such as: “Is it okay to use mascara with contact lenses?” and, “In what order should I apply makeup?”[9] X Research source If you were wanting to each Max Factor to answer a basic makeup question, the help center might be able to help you find your answer. Try searching variations of your topic. If the answer you’re looking for doesn’t appear after your first search, consider rewording your topic. For example, if searching for “mascara” isn’t working, consider searching, “eye makeup,” or “eyelashes.” These other search terms may elicit different results.