How to Contact Government Officials
Determine which government officials to contact.[1] X Trustworthy Source USA.GOV Official website for the United States federal government Go to source Contact federal officials such as your United States Senator or member of Congress if you have an opinion on a national issue, such as Social Security, Medicare or defense. Get in touch with state and local officials for questions or problems specific to your region, or to share concerns about the local legislation. Most states have an assembly or a legislature as well as a state senate. You can also appeal directly to the governor, mayor, and city or town council.
Work with federal, state and local agencies as well as elected officials. For example, if you are a farmer with an interest in promoting your organic farm, contact the U.S. Department of Agriculture rather than the president or your senator.[2] X Trustworthy Source USA.GOV Official website for the United States federal government Go to source
Locate the appropriate contact information. This can be found online, by searching sites such as USA.gov and Congress.org, in your local printed directories and in government buildings such as post offices and libraries.[3] X
Trustworthy Source USA.GOV Official website for the United States federal government Go to source
Find the address you will use to send a letter. Your U.S. Senator and member of Congress will have a local office as well as an office address in Washington, D.C.
Write a letter outlining the help you need or your opinion on a particular issue. Be sure to sign your name and include your contact information. The government official you are contacting might need to get in touch with you for more information or to offer you assistance. Keep your letter brief, on point and professional. Rambling letters that go on for pages and pages are less likely to be taken seriously than succinct, well-written correspondence.
Mail the letter to the correct address with the right amount of postage.
Locate the correct phone number online or in your local directory. Offices in Washington, D.C. will often have a toll-free number for you to use.
Dial the number and ask to speak to the government official you are contacting. Depending on who you are calling, you may be referred to a staff member or an assistant.
Introduce yourself and explain why you are calling.[4] X Research source Ask for what you need
directly. If you are calling because you need help with your trash pickup, getting services for someone with a disability or any other issue that requires action, make your request clear and be specific.
Follow any instructions you are given to get your issue resolved or follow up with different offices or officials.
Be courteous and thank the official you speak to for his or her time. This is especially important if you are calling to share your opinion on a volatile political issue or pending piece of legislation. You want to leave a good impression.[5] X Research source
Get the address of the government official's office that you plan to visit.
Call the office first to see if you need an appointment.[6] X Research source Ask if there is any information you need to bring with you. For example, if you are planning to attend a school board meeting or schedule a meeting with your local assembly person, you might want to bring supporting materials or evidence that will help you make a point or ask for help.
Show up on time if you have an appointment. If you do not have an appointment, politely ask if the government official has a moment to meet with you.
Send an email. Almost every
member of Congress, Senator, and local official has an email address. You can even email the President. You can find email addresses online or by calling the official's office.[7] X Research source
Leave a comment on a website. Search for your government official's website. Click on the "Contact Us" tab, or something similar. You will be invited to leave a comment or send a request for help.
Use social networking to contact government officials.[8] X Research source Follow officials on Twitter, if they have an account. You can send a tweet or a direct message. Visit Facebook pages to share opinions and offer support.
One of your rights as a citizen in a democracy is to contact government officials in order to ask for help or share your views. You are able to contact everyone from the President of the United States to a local member of your school board. It is important to determine which government official is in the best position to help you. For example, the President can do very little about the potholes in your neighborhood. Contact government officials by choosing the right representative for your issue or concern, locating the proper contact information and getting in touch by mail, telephone, email or in person.